What should I do if I get into an Accident

   Answer:  Gather as much information as possible. Print out a copy of our Accident Form to help you be prepared.

What is the best procedure for me to get quality repairs and quickly get my vehicle back on the road

   Answer:  Take your vehicle to a B&L Auto Body in Naperville, IL which is a reputable repair shop. Leave it with the owners of B&L Auto body not                   just some Manager of a repair shop. Tell Larry Frank or Bob Paladino, the owners to contact your insurance company and advise them                   as to the damage. You should then call your insurance company and advise them of the vehicle's location.
         

Must I obtain three estimates?

 
   Answer:   NO! You, as the car owner, may do so, should this be your desire.

What information do I need when bringing my vehicle to B&L Auto Body for Repair?

   Answer:  Print out our Customer Information Sheet which will walk you through the process or just call us (630) 355-0865.
        

I was told that I must take my car to a certain repair shop. Must I do this?

   Answer:  NO!. You are the owner, you can pick your repair facility.
        

Do I have to take my vehicle to a drive-in claims service?

   Answer:  If you can drive your car, YES. Take your vehicle to the drive-in claim service and they will provide you with a repair estimate, then bring                  the estimate to B&L Auto Body or call (630) 355-0865 with the estimate. B&L Auto body will then work with you and your Insurance                   company to repair your vehicle working with the Insurance claims estimate.

Who is responsible for the safety, workmanship and guarantee of my auto repairs -The Insurance company or the Repair Shop?

   Answer:  Generally, the repair shop is responsible. Using B&L Auto Body, our repairs come with a  LIFETIME LIMITED WARRANTY. This is what
                 sets us apart from other shops.


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      Be Aware of this Fact : Your Insurance company may try to steer your vehicle to one of their repair facilities, however you do not have to
 bring your vehicle to their repair facility. The Choice is totally yours when it comes to selecting a shop to repair your vehicle. They may try to
 say things like, 1) "They won't warranty the repairs of your vehicle" - That's OK, B&L has a LIFETIME WARRANTY on all repairs. 2.) "You may have  to pay extra money if B&L Auto Body repairs your vehicle, above and beyond the Insurance Estimate" - That's Not True, B&L Auto Body works  with All Major Insurance companies to come up with an agreed repair price and have never charged a vehicle owner  more money higher than the  Insurance Estimate.

      By having B&L Auto Body repair your vehicle, "We are on your side", making sure there are no short cuts taken during the repair process by
 the insurance companies. Our goal is to make you happy, so that we become your 1st choice when it comes to repairing your vehicle during an
 Insurance claim or just when you need work done to your vehicle, when you are spending your own money out of pocket.

      B&L Auto Body has contract will some of the Major Insurance companies, we have contracts with these specific Insurance companies because
 they feel the same way we do in repairing vehicles, repair them right the 1st time, replacing the parts that need replacing, repair the parts that
 need repairing.

      We do not cut corners to save a few dollars, because in the end, everyone loses if the vehicle is not repaired correctly. B&L does not have a
 contract with every Major Insurance company, but we work with All Major Insurance companies to make your vehicle repair is done correctly.